Customer reviews of A P Automotive Sales Limited

By Anonymous on 08 January 2025 | Purchase not verified

I recently purchased a car from AP Automotive, and I couldn't be more pleased with the experience. From start to finish, the entire process was smooth and hassle-free. The sales team was friendly, knowledgeable, and never pushed me into anything I wasn’t comfortable with. They took the time to answer all of my questions and worked with me to find the perfect vehicles to meet my needs. The paperwork was straightforward, and everything was explained in detail, making the buying process feel simple and stress-free. I highly recommend AP Automotive to anyone in the market for a car—I’ll definitely be coming back for future purchases!

By Daniel S on 06 January 2025 | Purchase not verified

Best car buying experience in my life. Arun is a true gentleman and an expert in the field! Was an absolutely amazing experience from start to finish! Definitely recommend!

By Nitesh S on 05 January 2025 | Purchase not verified

Very nice and friendly service from arun! Helped me get the car i need. Would recommend

By Marcus C on 03 January 2025 | Purchase not verified

So pleased with my car purchased from Arun, the service from start to finish was 10/10 and Arun is a great & polite guy I would 100% buy from him again in the future. Thank you!

By Shivam W on 02 January 2025 | Purchase not verified

Recently bought Merc C class 2018 plate. I must say, amazing services, and most importantly was impressed with Arun's hospitality and his knowledge about the vehicle.I would highly recommended it👍

By Richard J on 02 January 2025 | Purchase not verified

Thought I'd write a review as I brought a Bmw 1 series 67 plate early December and couldn't be happier as I wanted a certain spec and didn't have the car at the time but was sourced and 2 week later I'm driving it. I've mentioned to 2 friends already and I believe 1 is collecting his volvo next week. Cars are awkward no matter age and mileage but I'd trade my back in when it's time for a new one

By Richard S on 02 January 2025 | Purchase not verified

Wry good and would recommend. Car was as described, clean, presentable and the whole process was very easy and simple

By John N on 02 January 2025 | Purchase not verified

I’ve dealt with AP automotive sales a few times now. My self, my wife and daughter have all purchased cars through this company. Great communication and outstanding customer service!

By Joanne R on 02 January 2025 | Purchase not verified

Great service from Arun, couldn’t ask for more. Would highly recommend if you are after a decent car with a great price.

By Anonymous on 02 January 2025 | Purchase not verified

Absolutely disgusting service, we picked our vehicle up on the 23/12/24 and to begin with Alan was quite pleasant but on our way home the vehicle broke down (we had onl done 4 mile). We rang Alan straight away and to be honest he didn't seem surprised that the vehicle had broken down, i had my wif and son with me and a he said was take it home and he will collect it in the morning..... as we were nearer to his home than ours i decided to take the vehicle back to him, the vehicle seemed to be in limp mode so would only go really slow, when we finally got the car back to him he didn't give a dam he just said here are you keys back to our vehicle and said bye.He wouldn't even look at me, he didn't ask if myself my wife and young son were ok, he never offered to have the car looked at he just get he would cancel the deal and asked us to leave.I would never ever recommend this garage to anyone, STAY AWAY...... i had to give one star because it would not leave a no star.....

Reply from A P Automotive Sales Limited on 25/01/25

Good afternoon Thankyou for leaving us some feedback, we appreciate feedback whether it’s positive or negative, However I must explain and correct yourself in some of the comments you have made Against my company name, So initially you called up on the 19/12 2024 at 9.09 Am to enquire if this car was still available to which it was, you arranged the finance with zuto finace which they agreed to and payed out for the car on the 20/12/2024 at 2.45 pm, following that day we had a discussion on the phone at 17.26 pm that you wanted 12 months with the car to which I agreed with, The car passed it’s not the following day, You called back to say you would like the advisory’s to be sorted on the mot which I agreed to. After this was done you came down to pick the car up on the 23/12/2024 at 4.49 pm and you drove away approximately half an hour after. following on from this you called me at 5.35 pm to say a warning light had come on the dash and you was a few minutes from home to which my reply was if you can get it back home I will come over the following morning and come and sort it out for you in which you reply was “I want to bring the car back to you” which I agreed to, Upon your arrival I made the decision to cancel the sale and handover the money back due to the fact it was Christmas Eve the next day and I couldn’t get the car inspected until January the 6th when everywhere was back open, I thought it would be extremely unfair for you to go back home without the car and to spend Christmas with this hanging over you, Now to correct some of your liable comments against me. To say “He didn’t give a dam he just said here are your keys” if you read the previous 2 sentences that would show my thinking in why I cancelled the sale, Also I never once said “Can you please leave” And your comment “He wouldn’t even look at me he didn’t ask if my wife and son were okay” when you arrived back on site your wife was the first one to approach me while you was still getting out the car and my first worlds were” I am sorry for the experience you have had” All this is backed up by my CCTV which has voice activation which can hear and see everything which I’m more than happy for you to come over and we can sit together and it will back up everything I say. The review you left (which you are fully entitled to do) isn’t a true reflection of me and my customer service I followed the correct procedure in dealing with the matter in which if something is not to the customers expectations they are entitled to full refund in which I did (Also we paid for your fuel expense so you was not out of pocket in anyway shape or form. As I said to you sometimes these second hand cars to cause the odd issue in your case it was a faulty sensor which has been fully rectified now I only hope we can draw a line under this and move on, I wish you the best in your pursuit in buying your next car but I felt that I had to give my side of the story for fairness, Regards Ap automotive sales ltd